Look Out for Online Survey Scam

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Beware of online messages claiming they’re from Suddenlink, including pop-up ads that promise a reward in exchange for completing a survey.

Suddenlink does not send customers surveys via pop-up ads. All Suddenlink surveys are initiated by phone or email, and we will never ask you to provide information like your username, password, social security number or credit card via email or online ads.

If you see these pop-up surveys, please do not reply or click on any embedded links. Your computer may have been infected with malicious adware (malware), which sometimes can happen when installing free software for video recording, managing downloads, etc.

Learn more, including how to remove such malware, here.

UP Premieres First Scripted Series

Ties taht Bind

Tonight, UP will premiere “Ties that Bind,” an original drama, and the network’s first scripted series. The first episode will air at 8 p.m. CT.

Kelli Williams stars as Allison McLean, a tough and experienced police detective in suburban Seattle. When she is forced to arrest her brother for aggravated assault, his two teenage children are left in her care. Jonathan Scarfe and Dion Johnstone also star.

UP is available to virtually all Suddenlink customers who have what is commonly known as Expanded Basic TV service.

New ‘Disney Pixar’ Collection Now On Demand

Finding-Nemo

This month’s children’s movie collection on  Suddenlink On Demand features classic Disney Pixar hits. The lineup includes more than a dozen films, such as “Finding Nemo,” “Monsters, Inc.,” “Up,” “Wall-E,” and the three “Toy Story” flicks. These titles will be available through July 31.

Where Suddenlink On Demand is available, check out these and other films by going to Channel 1. To view the collection, go to “Movies & Events,” “Special Features,” “Disney Pixar.” A Suddenlink digital receiver is required to access the On Demand menu.

Look Out for New Online Ad Scam

Beware of online messages claiming they’re from Suddenlink and requesting you call an 800 number in order to have a computer virus removed.  Such messages are commonly known as “phishing.” They can come in the form of online messages, like pop-up ads or emails directed to the customers of many different companies and organizations by anonymous parties. These messages are typically designed to steal your personal information. We’ve warned about phishing before, but the information is worth repeating.

Suddenlink will not ask you to provide information like your username, password, social security number or credit card via an email message.

If you see these types of messages online in any form, please do not reply and please do not click on any embedded links.

Enter the Suddenlink Electric Holiday Giveaway

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All are invited to enter the “Suddenlink Electric Holiday Giveaway,” presented by Sprout, FXX, UPtv and ASPiRE. Daily prizes will include Cubby tablets, urBeats headphones, UP Bands by Jawbone and iPad Air 2 tablets. The contest will run through Friday, Dec. 19.

Follow us on Facebook for a chance to enter the “Suddenlink Electric Holiday Giveaway,” and to learn more about future sweepstakes.

New on VOD: Disney Pixar Movies Collection

This month’s children’s movie collection on Suddenlink Video on Demand (VOD) features classic Disney Pixar hits. The lineup includes “Monsters Inc.,” “The Incredibles,” “Up,” “Finding Nemo,” and the three “Toy Story” flicks. The collection also includes free mini-features for the upcoming theatrical release of “Monsters University.”

Where Suddenlink VOD is available, check out these and other titles by going to Channel 1. To view the Disney Pixar collection, go to “Movies & Events,” “Special Features,” “Disney Pixar Movies.” A Suddenlink digital receiver is required to access the VOD menu.