How do I … ?

Some customers have asked:  “How do I schedule recordings on my Suddenlink TiVo® HD/DVR, so I don’t miss the first or last few minutes of my favorite programs?” 

This is an increasingly common question as more broadcast and cable networks are staggering their show start and stop times. 

Our friends at TiVo suggested three remedies:

For more tips and tricks related to your Suddenlink TiVo HD/DVR, visit the Suddenlink help site.

Arizona Communities Get Trio of TiVo Products

Yesterday, we announced the launch of TiVo® HD/DVRs, TiVo Streams and TiVo Minis in the following Arizona communities: Bullhead City, Cottonwood, Camp Verde, Lake Montezuma, Flagstaff, Lake Havasu City, Kingman, Parker, Payson, Pine, Sedona and Strawberry. We’re the only multichannel TV service provider in these areas to offer the products.

TiVo HD/DVRs offer access to thousands of hours of entertainment choices, including content from our Video on Demand (VOD) library and the Web, all accessible through TiVo’s advanced search and discovery features.

TiVo Stream, when linked to a TiVo HD/DVR, allows customers to watch TV shows around the house wirelessly on iPod Touch, iPads and iPhones and also transfer digital video recordings to these mobile devices for later viewing outside the home.

TiVo Mini is a space-saving device that can also be linked to a TiVo HD/DVR, making it easier and more economical to create an Any-Room DVR experience. Customers can add one or more TiVo Mini devices to their home network for multi-room access to all the features available on their single TiVo HD/DVR.

TiVo Stream Launched in Three More Communities

 

Today we announced the availability of TiVo® Stream service in Cabot, Ark., and Brenham and Burkburnett, Texas.  TiVo Stream allows customers to stream TV shows around the house wirelessly on iPod Touch, iPads and iPhones, and also transfer DVR-recorded programs to the same mobile devices for later viewing on the go.

Ability to transfer some programs to TiVo Stream devices may be prohibited by the program owners. Android devices and access to video-on-demand content will be added later.

Since October 2012, TiVo Stream has been launched in more than 60 Suddenlink communities in Arkansas, California, Louisiana, Mississippi, Missouri, New Mexico, North Carolina and Texas. We expect to further expand the availability of TiVo Stream to additional markets in the near future.

TiVo Stream Launched in Eureka, Calif.

Today we announced the availability of TiVo® Stream service in Eureka, Calif.  TiVo Stream allows customers to stream TV shows around the house wirelessly on iPod Touch, iPads and iPhones, and also transfer DVR-recorded programs to the same mobile devices for later viewing on the go.

Ability to transfer some programs to TiVo Stream devices may be prohibited by the program owners. Android devices and access to video-on-demand content will be added later.

Since October 2012, TiVo Stream has been launched in more than 60 Suddenlink communities in Arkansas, California, Louisiana, Mississippi, Missouri, New Mexico, North Carolina and Texas. We expect to further expand the availability of TiVo Stream to additional markets in the near future.

Two California Communities Get TiVo Stream

 

Today we announced the availability of TiVo® Stream service to Auburn and Truckee, Calif.  TiVo Stream allows customers to stream TV shows around the house wirelessly on iPod Touch, iPads and iPhones, and also transfer DVR-recorded programs to the same mobile devices for later viewing on the go.

Ability to transfer some programs to TiVo Stream devices may be prohibited by the program owners. Android devices and access to video-on-demand content will be added later.

Since October 2012, TiVo Stream has been launched in more than 60 Suddenlink communities in Arkansas, California, Louisiana, Mississippi, Missouri, New Mexico, North Carolina and Texas. We expect to further expand the availability of TiVo Stream to additional markets in the near future.

TiVo Stream Service Introduced

Starting last week, we expanded the availability of the ground-breaking TiVo® Stream service, which allows customers to stream TV shows around the house wirelessly on iPod Touch, iPads and iPhones, and also transfer DVR-recorded programs to the same mobile devices for later viewing on the go.

Ability to transfer some programs to these devices may be prohibited by the program owners. Android devices and access to video-on-demand content will be added later.

In October, we became the first cable provider in the country to offer TiVo Stream, which is now available in the following communities: Abilene, Amarillo, Andrews, Big Spring, Canyon, Floydada, Lubbock, Midland, Plainview, Post, San Angelo, Snyder and Sweetwater, Texas; Clovis, N.M.; and Greenville, Kinston, New Bern, Rocky Mount, Tarboro, Williamston and Washington, N.C.

We expect to further expand the availability of TiVo Stream to additional markets in the near future.

N.C. Communities Get Enhanced Services

Today, we completed a fiber-optic network upgrade that allows us to begin launching high-speed Internet service, a new, all-digital TV lineup, including a host of new high-definition (HD) TV channels, and other service enhancements for Scotland Neck, Enfield and parts of Halifax County, N.C.

With construction completed, we launched high-speed Internet services with download speeds up to 1.5 and 10 Megabits per second (Mbps) in areas where those services had not been available. We also introduced a new, all-digital TV lineup, which offers superior picture and sound quality, as well as numerous HD TV channels. The new TV lineup features more than double the number of channels previously available and includes more than 90 new HD TV channels.

The network upgrade also allows us to offer Video on Demand (VOD) service and TiVo® Premiere digital video recorders (DVRs).

VOD features thousands of viewing choices, many of them in high-definition (HD) format, including movies, sports, news, music and popular cable-network shows. More than a third of the Suddenlink VOD library is free. The rest is available for either a per-view charge or monthly subscription. Viewers can order titles via remote control at any time.

TiVo Premiere combines Suddenlink’s service with TiVo’s best-in-class user interface to offer access to thousands of hours of entertainment choices, including content from Suddenlink’s video-on-demand library and the Web, all accessible through TiVo’s advanced search and discovery features.

Customers who have multiple TiVo® Premiere DVRs from Suddenlink will also be able to start watching a recorded program in one room and continue it in another. For example, Suddenlink customers with three TiVo Premiere DVRs can record up to six shows at the same time, watch recordings on any TV, start watching in one room and resume in another, and have up to 600 hours of recording space.

Multi-room DVR service has been introduced to customers in Arkansas, California, Louisiana, Missouri, North Carolina, Oklahoma, Texas and West Virginia. This list, while not comprehensive, covers the majority of the communities in which this service was deployed prior to today’s launches in North Carolina. Additional communities will be announced as they’re confirmed.

These enhancements are part of Project Imagine. We will continue to announce launches of new and enhanced services in other communities as they are confirmed.

Victoria, Texas, Gets Any-Room DVR Service

Beginning today, Victoria, Texas, customers with TiVo® Premiere DVRs from Suddenlink will be able to begin watching a program in one room and continue it in another, as well as watch recordings on any TV connected to a TiVo Premiere device.

New options are the result of software enhancements. For example, Suddenlink customers with three TiVo Premiere DVRs can record up to six shows at the same time, watch recordings on any TV, start watching in one room and resume in another, and have up to 600 hours of recording space.

The TiVo Premiere, first offered by Suddenlink in 2010, combines the cable operator’s service with TiVo’s best-in-class user interface, providing access to thousands of hours of entertainment choices, including content from Suddenlink’s video-on-demand (VOD) library and the Web, all accessible through TiVo’s advanced search and discovery features. This integration of functions is only available through Suddenlink.

Any-room DVR service has been introduced to customers in Arkansas, California, Louisiana, Missouri, North Carolina, Oklahoma, Texas and West Virginia. This list, while not comprehensive, covers the majority of the communities in which this service was deployed prior to today’s launch in Victoria.  Additional communities will be announced as they’re confirmed.

St. Joseph, Mo., Gets Any-Room DVR

Beginning today, St.  Joseph, Mo., customers with TiVo® Premiere DVRs from Suddenlink will be able to begin watching a program in one room and continue it in another, as well as watch recordings on any TV connected to a TiVo Premiere device

New options are the result of software enhancements. For example, Suddenlink customers with three TiVo Premiere DVRs can record up to six shows at the same time, watch recordings on any TV, start watching in one room and resume in another, and have up to 600 hours of recording space.

The TiVo Premiere, first offered by Suddenlink in 2010, combines the cable operator’s service with TiVo’s best-in-class user interface, providing access to thousands of hours of entertainment choices, including content from Suddenlink’s video-on-demand (VOD) library and the Web, all accessible through TiVo’s advanced search and discovery features. This integration of functions is only available through Suddenlink.

Since November of last year, any-room DVR service has been introduced to Suddenlink customers in North Carolina, West Texas, Clovis, N.M., and Auburn and Truckee, Calif. We will continue to announce service launches as they are confirmed.

Four Texas Communities Get TiVo Premiere DVR

Suddenlink today launched the TiVo® Premiere DVR in Sulphur Springs, Clarksville, Mt. Pleasant, and Paris, Texas. TiVo Premiere combines Suddenlink’s service with TiVo’s best-in-class user interface to offer access to thousands of hours of entertainment choices, including content from Suddenlink’s video-on-demand library and the Web, all accessible through TiVo’s advanced search and discovery features.

Customers in these communities who have multiple TiVo® Premiere DVRs from Suddenlink will also be able to start watching a recorded program in one room and continue it in another. For example, Suddenlink customers with three TiVo Premiere DVRs can record up to six shows at the same time, watch recordings on any TV, start watching in one room and resume in another, and have up to 600 hours of recording space.

Suddenlink is the only multichannel TV service provider in these communities to offer the TiVo Premiere DVR.

Since late 2010, the device has been launched in more than 40 Suddenlink communities in Arkansas, California, Louisiana, Mississippi, Missouri, New Mexico, North Carolina, Oklahoma, Texas, and West Virginia. Suddenlink plans to expand the availability of the device to additional markets throughout 2012.