UPDATED: Storm Recovery Continues

Early this morning, Suddenlink crews began surveying storm damage in the company’s Kentucky, Virginia and West Virginia service areas. Those crews stood ready to start needed repairs as soon as they were cleared to do so by local power-company authorities.

Commercial power is being restored gradually in the hardest-hit areas. All of Suddenlink’s main technical facilities continue to operate and virtually all of our customers have continued receiving service in their homes throughout the snow storm and its immediate aftermath.

If your home has electrical power but not other services, please contact us at 800-972-5757. Lines or equipment connected to your home may have been damaged by downed trees, tree limbs, or other storm-related factors, and we are diligently and steadily working to address those situations.