First Communities Receive Up to 1 Gig Service

Yesterday, Suddenlink began offering customers in four communities its new up to 1 Gigabit per second Internet service. Bryan-College Station, Texas; Nixa, Mo.;  and Greenville and Rocky Mount, N.C., are the first Suddenlink-served areas to receive this new service.

The up to 1 Gigabit service is a part of “Operation GigaSpeed,” a company-wide plan announced last August. As part of Operation GigaSpeed, Suddenlink introduced a first phase of Internet speed increases in various communities late last year and earlier this year.

In addition to making the up to 1 Gigabit service available, Suddenlink is boosting other speeds.  Residential Internet customers in the listed communities with current download speeds up to 75 and 100 Megabits per second (Mbps) will be moved to services with download speeds up to 100 and 200 Mbps, respectively, at no added charge.


TiVo Stream Service Introduced

Starting last week, we expanded the availability of the ground-breaking TiVo® Stream service, which allows customers to stream TV shows around the house wirelessly on iPod Touch, iPads and iPhones, and also transfer DVR-recorded programs to the same mobile devices for later viewing on the go.

Ability to transfer some programs to these devices may be prohibited by the program owners. Android devices and access to video-on-demand content will be added later.

In October, we became the first cable provider in the country to offer TiVo Stream, which is now available in the following communities: Abilene, Amarillo, Andrews, Big Spring, Canyon, Floydada, Lubbock, Midland, Plainview, Post, San Angelo, Snyder and Sweetwater, Texas; Clovis, N.M.; and Greenville, Kinston, New Bern, Rocky Mount, Tarboro, Williamston and Washington, N.C.

We expect to further expand the availability of TiVo Stream to additional markets in the near future.

Rocky Mount, NC, Upgrade Project Completed

Rocky Mount, N.C., officials joined top Suddenlink executives yesterday at the company’s Rocky Mount office to celebrate the completion of an eight-month, multimillion-dollar network upgrade project for the City of Rocky Mount and Nash and Edgecombe Counties.

Attending the ribbon-cutting ceremony marking completion of the project were Suddenlink Chief Technology Officer Terry Cordova, Rocky Mount Chamber of Commerce Chairman Jeffrey Batts, Suddenlink Chairman and CEO Jerry Kent, Rocky Mount Mayor David Combs, Suddenlink Chief Financial Officer Mary Meduski, and Senior Vice President of Suddenlink Regional Operations Phil Ahlschlager.

The ceremony was covered by The Rocky Mount Telegram and television stations WITN and WNCT.

The entire project involved building and upgrading nearly 1,500 miles of cable and fiber-optic lines across Suddenlink’s North Carolina operations, including approximately 650 miles in the Rocky Mount area. As a result of the upgrade, residents now have an expanded array of Suddenlink services from which to choose, such as video on demand (VOD), more high-definition (HD) TV channels, and faster Internet speeds.

These enhancements are part of Project Imagine. Suddenlink will continue to announce launches of new and enhanced services in other communities as they are confirmed.