Look Out for New Online Ad Scam

Beware of online messages claiming they’re from Suddenlink and requesting you call an 800 number in order to have a computer virus removed.  Such messages are commonly known as “phishing.” They can come in the form of online messages, like pop-up ads or emails directed to the customers of many different companies and organizations by anonymous parties. These messages are typically designed to steal your personal information. We’ve warned about phishing before, but the information is worth repeating.

Suddenlink will not ask you to provide information like your username, password, social security number or credit card via an email message.

If you see these types of messages online in any form, please do not reply and please do not click on any embedded links.

Be On Lookout for New ‘Phishing’ Email

Beware of email messages claiming they’re from Suddenlink and requesting personal information.  Such messages are commonly known as “phishing” emails. They’re sent to the customers of many different companies and organizations by anonymous parties and are typically designed to steal your personal information.

We’ve warned about these e-mails before, but the message is worth repeating.

Suddenlink will not ask you to provide information like your username, password, social security number or credit card via an email message.

The latest email attempting to mislead Suddenlink customers reads as follows:

 Dear Suddenlink User

Your two incoming mails were placed on pending status due to the recent upgrade to our database,
In order to recieve the messages Click here to login and wait for responds from Suddenlink.

Suddenlink Customer Care Team

 If you receive that email or a similar one, please do not reply and please do not click on any imbedded links.   

Instead, forward such emails to submit-phishing@suddenlink.net — and then immediately delete the forwarded email.

Warning: Tax Time is Scam Time

Identity thieves and phishing scammers love tax season. If you plan to use do-it-yourself tax preparation software or an online tax preparation service, USA Today offers advice for outsmarting tax-time Internet con artists.

Beware the Latest ‘Phishing’ Email

“Phishing” emails are sent to the customers of many different companies and organizations by anonymous parties who want to steal personal information.

We’ve warned about these e-mails before, but the basics are worth repeating.

Suddenlink will not ask you to provide information like your username, password, social security number or credit card via an email message.

If you receive an email message claiming or appearing to be from us and asking for such information — or encouraging you to visit a website to enter such information — do not reply.

Instead, forward such emails to submit-phishing@suddenlink.net — and then immediately delete the forwarded email.