CNBC Bows Two Reality Shows Tonight

Tonight, financial network CNBC enters the world of reality TV with two shows that reflect the channel’s business focus.

At 8 p.m. CT, “Treasure Detectives” features British art appraiser Curtis Dowling and his team of investigators. They help collectors of art and antiques discover if they’re holding trash or treasure. At 9 p.m. CT, “The Car Chasers” focuses on Flat 12 Gallery, a company in Suddenlink-served Lubbock, Texas, that buys cars with intriguing histories, restores them, and tries to make a profit on re-sales.

CNBC is available to virtually to all Suddenlink customers who have what is commonly known as Expanded Basic TV service.

‘Auction Kings’ Appraiser Visits Lubbock

Dr. Lori Verderame, one of the recurring expert appraisers on Discovery Channel’s “Auction Kings” reality TV series, recently visited Suddenlink-served Lubbock, Texas. During an event at the Museum of Texas Tech, she placed values on an array of products ranging from pocket knives and pottery to clocks and paintings.

Valderame joined the series in season three, which is airing in reruns this week.

Discovery Channel is available to all Suddenlink customers who have what is commonly known as Expanded Basic TV service.

WICT Honors Suddenlink’s Jennifer Frager

Jennifer Frager, director of customer care at Suddenlink’s Lubbock, Texas, call center, was honored as Chapter Leader of the Year for 2012 by Women in Cable Telecommunications (WICT). Jennifer serves as vice president of WICT’s Greater Texas Chapter.

WICT is the oldest and largest professional association serving women in the cable and telecommunications industry.

TiVo Stream Service Introduced

Starting last week, we expanded the availability of the ground-breaking TiVo® Stream service, which allows customers to stream TV shows around the house wirelessly on iPod Touch, iPads and iPhones, and also transfer DVR-recorded programs to the same mobile devices for later viewing on the go.

Ability to transfer some programs to these devices may be prohibited by the program owners. Android devices and access to video-on-demand content will be added later.

In October, we became the first cable provider in the country to offer TiVo Stream, which is now available in the following communities: Abilene, Amarillo, Andrews, Big Spring, Canyon, Floydada, Lubbock, Midland, Plainview, Post, San Angelo, Snyder and Sweetwater, Texas; Clovis, N.M.; and Greenville, Kinston, New Bern, Rocky Mount, Tarboro, Williamston and Washington, N.C.

We expect to further expand the availability of TiVo Stream to additional markets in the near future.

Texas Tech Coach Guides Seven Olympians

Now in his 28th season of coaching track and field, Texas Tech University (TTU) Coach Wes Kittley has trained nearly two dozen Olympic athletes, 12 while he was at Abilene Christian University (in Suddenlink-served Abilene, Texas) and 11 at TTU, located in Suddenlink-served Lubbock, Texas. Though he won’t be able to attend the London Games, he will be communicating with and long-distance coaching seven athletes who competed for TTU’s Red Raiders — discus thrower Jason Young (competing for Team USA), hurdler Shane Brathwaite (Barbados), long- and middle-distance runner Sally Kipyego (Kenya), sprinter Shereefa Lloyd (Jamaica), hurdler Jamele Mason (Puerto Rico), and sprinters Michael Mathieu and Andrae Williams (Bahamas).

The TTU contingent is scheduled to compete Aug. 3 through Aug. 11.

On paper, Kipyego, Mathieu and Williams have the best chances to medal. Discus thrower Young could too “if he has his best day,” said Kittley.

His advice to his athletes is simple: “Don’t get caught up in the aura and excitement of the Olympics,” he said. “Enjoy it, but stay focused on what you’ve got to do to get the job done.”

When his athletes aren’t training and competing, Kittley strongly encourages them to embrace the experience by enjoying the competition that only the Olympic Games can provide. “I love the whole atmosphere,” he said. “It’s really special when you can see all the world’s best athletes compete in their sports.”

Kittley is certain one of the highlights will be the Opening Ceremony. He experienced it firsthand at the 2004 Games in Athens. “It was phenomenal,” he said. “The fireworks and pageantry make for an atmosphere second to none. There’s tremendous camaraderie among everyone who has gathered for peaceful competition, and it’s always a thrill to see which athlete brings in the torch to light the Olympic flame.”

The only time he’d recommend an athlete skip the Opening Ceremony is if they are competing the next day. The ceremony requires participants to be on their feet for up to five hours.

On the home front, Texas Tech’s track and field program continued its tradition of combining outstanding performance on the track with achievement in the classroom. This season 22 Red Raiders won All-America honors and seven earned All-Academic honors.

Suddenlink Benefits From Hiring Vets

Lubbock Avalanche-Journal reporter Brittany Hoover describes how Suddenlink and other Lubbock, Texas, employers benefit from hiring military veterans. Companywide, Suddenlink employs more than 340 veterans, with more than 25 of them in Lubbock.

“Suddenlink is proud of the fact that it employs military veterans,” Director of Corporate Communications Gene Regan told the paper. “Military veterans display a sense of service to country and community that is consistent with our company’s values of teamwork and being active in the community. These values and others all contribute to our ultimate service goal of taking great care of our customers.”

In addition to sponsoring displays and events in Lubbock honoring veterans, Suddenlink reaches out to potential employees through a military search engine job board and works through Employer Partnership of the Armed Forces to publicize job openings.

Renovated Suddenlink Store Opens in Lubbock

Chamber of Commerce representatives helped local Suddenlink employees and regional executives cut a ceremonial ribbon this week to celebrate the opening of Suddenlink’s newly renovated retail store in Lubbock, Texas.

The store, a base of operations for 150 employees, now offers customers hands-on interactive displays featuring Suddenlink services. Counters no longer separate salespeople from customers, allowing more personal interaction.

Since last September, Suddenlink has unveiled new or renovated stores in Arkadelphia, Jonesboro, El Dorado, and Russellville, Ark.; Alexandria, Natchitoches, and Ruston, La.; Branson and St. Joseph, Mo.; Abilene, Conroe and Little Elm, Texas; and Point Pleasant, W. Va.

Any-Room DVR Offered in West Texas, Clovis, N.M.

Beginning today, West Texas and Clovis, N.M., customers with TiVo® Premiere DVRs from Suddenlink will be able to begin watching a program in one room and continue it in another, as well as watch recordings on any TV connected to a TiVo Premiere device. TiVo Premiere DVRs are now offered in Clovis and the following West Texas cities: Lubbock, Plainview, Post, Floydada, Abilene, Snyder, Sweetwater, Amarillo, Canyon, Tulia, Midland, Big Spring, Andrews and San Angelo.New options are the result of software enhancements. For example, Suddenlink customers with three TiVo Premiere DVRs can record up to six shows at the same time, watch recordings on any TV, start watching in one room and resume in another, and have up to 600 hours of recording space.

The TiVo Premiere, first offered by the company last year, combines Suddenlink’s service with TiVo’s best-in-class user interface, to provide access to thousands of hours of entertainment choices, including content from Suddenlink’s video-on-demand (VOD) library and the Web, all accessible through TiVo’s advanced search and discovery features. Suddenlink is the only multichannel TV service provider in the communities to offer TiVo Premiere.

Earlier this month, any-room DVR service was introduced to Suddenlink customers in North Carolina. We will continue to announce launches of this service as they are confirmed.

MAX 107.0 Rolled Out in Conroe and Lake Conroe

Beginning today, residential customers in Conroe and Lake Conroe, Texas, can get Suddenlink’s High Speed Internet MAX 107.0 service. MAX 107.0 features a download speed up to 107 megabits per second (Mbps) and an upload speed up to 5 Mbps, the fastest residential service in these communities and among the fastest in the country offered by a major Internet service provider.

MAX 107 service was first launched in the Georgetown, Pflugerville and Leander, Texas, area. Subsequently, MAX 107.0 was introduced in Tyler, Whitehouse, Amarillo, Tulia, Lubbock, Post, Shallowater and Wolfforth, Texas, in Gallia, Meigs (Ohio), Mason and Jackson (West Virginia) counties. Most recently, the service was introduced in Midland, Texas, Bossier City (including Barksdale Air Force Base), Haughton, Lake Charles and Sulphur, La., and Nixa and Ozark, Mo.

The introduction of MAX 107 in Conroe and Lake Conroe is part of Project Imagine. Suddenlink will continue to announce launches of new and enhanced services in other communities as they are confirmed.