First Communities Receive Up to 1 Gig Service

Yesterday, Suddenlink began offering customers in four communities its new up to 1 Gigabit per second Internet service. Bryan-College Station, Texas; Nixa, Mo.;  and Greenville and Rocky Mount, N.C., are the first Suddenlink-served areas to receive this new service.

The up to 1 Gigabit service is a part of “Operation GigaSpeed,” a company-wide plan announced last August. As part of Operation GigaSpeed, Suddenlink introduced a first phase of Internet speed increases in various communities late last year and earlier this year.

In addition to making the up to 1 Gigabit service available, Suddenlink is boosting other speeds.  Residential Internet customers in the listed communities with current download speeds up to 75 and 100 Megabits per second (Mbps) will be moved to services with download speeds up to 100 and 200 Mbps, respectively, at no added charge.


MAX 107.0 Rolls Out in Greenville, N.C.

Beginning today, residential customers in Greenville, N.C., can get our High-Speed Internet MAX 107.0 service. MAX 107.0 features a download speed up to 107 megabits per second (Mbps) and an upload speed up to 5 Mbps, the fastest residential service in this community.

Since spring of 2010, MAX 107.0 has been made available to residential customers in the following Suddenlink-served communities:

  • Arkansas: Batesville, El Dorado, Hot Springs Village, Jonesboro, Mountain Home, Pocahontas and Russellville
  • Louisiana: Alexandria, Bossier City (including Barksdale Air Force Base), Grambling, Haughton, Lake Charles, Natchitoches, Ruston and Sulphur
  • Mississippi: Greenwood
  • Missouri: Branson, Nixa, Ozark, St. Joseph
  • North Carolina: Chocowinity, Rocky Mount, Washington, Washington Park, and parts of Beaufort County
  • Texas: Abilene, Amarillo, Bryan-College Station, Conroe, Georgetown, Jarrell, Pflugerville, Lake Conroe, Leander, Lufkin, Lubbock, Midland, Post, San Angelo, Shallowater, Tulia, Tyler, Whitehouse, Wolfforth
  • West Virginia: the majority of Boone, Cabell, Gallia, Jackson, Kanawha, Mason, Meigs (Ohio), Pleasants, Putnam, Washington, Wetzel, Wirt, and Wood counties

Characters Unite Program Seeks Nominations

Suddenlink is again partnering with USA Network for the third Characters Unite Awards, part of the network’s ongoing public affairs campaign to address social injustices and bridge cultural divides. The program recognizes extraordinary individuals who have made significant and lasting efforts to champion civil and human rights in their communities.

The nomination period for the awards runs through March 15. Entries, including a maximum 500-word essay on how the nominee meets the criteria of character, impact and influence, can be submitted online.

Last year, Chantel Miller, of Suddenlink-served Greenville, N.C., won an award for a photo documentary she created. In 2010, Jan Lilly-Stewart, who lives in Suddenlink-served Charleston, W. Va., was honored.

TiVo Stream Service Introduced

Starting last week, we expanded the availability of the ground-breaking TiVo® Stream service, which allows customers to stream TV shows around the house wirelessly on iPod Touch, iPads and iPhones, and also transfer DVR-recorded programs to the same mobile devices for later viewing on the go.

Ability to transfer some programs to these devices may be prohibited by the program owners. Android devices and access to video-on-demand content will be added later.

In October, we became the first cable provider in the country to offer TiVo Stream, which is now available in the following communities: Abilene, Amarillo, Andrews, Big Spring, Canyon, Floydada, Lubbock, Midland, Plainview, Post, San Angelo, Snyder and Sweetwater, Texas; Clovis, N.M.; and Greenville, Kinston, New Bern, Rocky Mount, Tarboro, Williamston and Washington, N.C.

We expect to further expand the availability of TiVo Stream to additional markets in the near future.

Characters Unite Award Winners Announced

Today, USA Network and Suddenlink honored Chantel Miller, Greenville, N.C., as a recipient of USA Network’s Characters Unite Award. The award recognizes those who have made extraordinary efforts in combating prejudice and discrimination while increasing tolerance and acceptance in their communities. She was among 10 winners selected from hundreds of nominees.

A junior majoring in Anthropology at East Carolina University in Greenville, Chantel created a photography documentary project to raise awareness of issues of intolerance and to share people’s stories in a creative way. Chantel hopes to raise money with her photo projects to help her friends and others facing bigotry pay for their college educations. She received a $5,000 grant for her work from Suddenlink and USA Network.

Greenville Powers Crime Stoppers Telethon

Continuing a 25-year tradition, Suddenlink’s Greenville, N.C., operations helped sponsor last weekend’s annual Pitt-Greenville Crime Stoppers telethon, which generated more than $31,000 in donations for the crime-fighting organization.

Suddenlink hosted the event at its technical operations facility, televised the proceedings and provided telephone service. Vice President of Technical Operations Bill Paramore also presented a $1,000 check to the group on behalf of Suddenlink.

Four N. C. Towns Get More HD Channels

Suddenlink today launched more high-definition (HD) TV channels in Greenville, Rocky Mount, Washington, and Williamston, N.C. The new HD channels include: Planet Green HD, The Science Channel HD, Investigation Discovery HD, Fuel TV HD, GSN HD, HSN HD, The Hub HD, OWN HD and BBC America HD.

HDTV offers a widescreen format, similar to a movie theater, with distinctly sharper images and better sound quality than standard TV.

The noted channel additions are part of Project Imagine. We will continue to announce launches of new and enhanced services as they are confirmed.