More N.C. Communities Get MAX 107.0

Beginning yesterday, North Carolina residential customers in Tarboro, Scotland Neck, Enfield, and other Suddenlink-served areas in Edgecombe County can get our High-Speed Internet MAX 107.0 service. MAX 107.0 features a download speed up to 107 megabits per second (Mbps) and an upload speed up to 5 Mbps, the fastest residential service in these communities.

Since spring of 2010, MAX 107.0 has been made available to residential customers in the following Suddenlink-served communities:

  • Arkansas: Batesville, El Dorado, Hot Springs Village, Jonesboro, Mountain Home, Pocahontas and Russellville
  • Louisiana: Alexandria, Bossier City (including Barksdale Air Force Base), Grambling, Haughton, Lake Charles, Natchitoches, Ruston and Sulphur
  • Mississippi: Greenwood
  • Missouri: Branson, Nixa, Ozark, St. Joseph
  • North Carolina: Chocowinity, Greenville, Kinston, LaGrange, New Bern, Rocky Mount, Walnut Creek, Washington, Washington Park, and other parts of Beaufort, Lenoir, and Wayne Counties
  • Oklahoma: Seminole, Wewoka
  • Texas: Abilene, Amarillo, Bryan-College Station, Conroe, Georgetown, Gladewater, Henderson, Jarrell, Pflugerville, Lake Conroe, Leander, Lufkin, Lubbock, Midland, Post, San Angelo, Shallowater, Tulia, Tyler, Whitehouse, Wolfforth
  • West Virginia: the majority of Boone, Cabell, Gallia, Jackson, Kanawha, Mason, Meigs (Ohio), Pleasants, Putnam, Washington, Wetzel, Wirt, and Wood counties

Phone Service Launched in N.C. Communities

We offer competitive phone service in substantially all of our communities and have now expanded that service’s availability to Scotland Neck, Enfield, and other parts of Halifax County, N.C., that we serve.

Suddenlink Home Phone offers unlimited local and domestic long-distance calls, plus the most popular calling features – including caller ID, call waiting, 3-way calling, anonymous call rejection and call forwarding. Voice mail and international calls are also available at competitive rates. Importantly, Suddenlink Home Phone provides automatic access to the FCC-mandated Enhanced 911 system and is compatible with most modern alarm monitoring equipment.

North Carolina Communities Get MAX 50.0 Service

Beginning today, residential customers in Kinston, N.C., as well as Suddenlink-served areas in Scotland Neck, Enfield and parts of Halifax County, N.C., can get High-Speed Internet MAX 50.0 service. With a download speed up to 50 Megabits per second (Mbps), it is the fastest residential Internet service offered in these areas.

In Scotland Neck, Enfield and Halifax County, we’ve also added a High-Speed Internet 30.0 service, with a download speed up to 30 Mbps.

Since spring of 2010, MAX 50.0 service has been made available to residential customers in the following Suddenlink-served communities:

Arizona: Bullhead City, Kingman, Lake Havasu City, Parker, Payson

Arkansas: Jonesboro, Pocahontas

California: Auburn, Humboldt County, Truckee

Louisiana: Alexandria, Bossier City (including Barksdale Air Force Base), Haughton, Lake Charles, Natchitoches, Pineville, Sulphur

Missouri: Branson, Nixa, St. Joseph

North Carolina: New Bern, Tarboro

Texas: Abilene, Athens, Balch Springs, Lufkin, Fate, Forney, Gladewater, Grand Saline, Heath, Hideaway Lake, Lindale, McClendon-Chisholm, Mineola, Nacogdoches, Quitman, Rockwall, Royse City, San Angelo, Seagoville, Talty, Terrell

N.C. Communities Get Enhanced Services

Today, we completed a fiber-optic network upgrade that allows us to begin launching high-speed Internet service, a new, all-digital TV lineup, including a host of new high-definition (HD) TV channels, and other service enhancements for Scotland Neck, Enfield and parts of Halifax County, N.C.

With construction completed, we launched high-speed Internet services with download speeds up to 1.5 and 10 Megabits per second (Mbps) in areas where those services had not been available. We also introduced a new, all-digital TV lineup, which offers superior picture and sound quality, as well as numerous HD TV channels. The new TV lineup features more than double the number of channels previously available and includes more than 90 new HD TV channels.

The network upgrade also allows us to offer Video on Demand (VOD) service and TiVo® Premiere digital video recorders (DVRs).

VOD features thousands of viewing choices, many of them in high-definition (HD) format, including movies, sports, news, music and popular cable-network shows. More than a third of the Suddenlink VOD library is free. The rest is available for either a per-view charge or monthly subscription. Viewers can order titles via remote control at any time.

TiVo Premiere combines Suddenlink’s service with TiVo’s best-in-class user interface to offer access to thousands of hours of entertainment choices, including content from Suddenlink’s video-on-demand library and the Web, all accessible through TiVo’s advanced search and discovery features.

Customers who have multiple TiVo® Premiere DVRs from Suddenlink will also be able to start watching a recorded program in one room and continue it in another. For example, Suddenlink customers with three TiVo Premiere DVRs can record up to six shows at the same time, watch recordings on any TV, start watching in one room and resume in another, and have up to 600 hours of recording space.

Multi-room DVR service has been introduced to customers in Arkansas, California, Louisiana, Missouri, North Carolina, Oklahoma, Texas and West Virginia. This list, while not comprehensive, covers the majority of the communities in which this service was deployed prior to today’s launches in North Carolina. Additional communities will be announced as they’re confirmed.

These enhancements are part of Project Imagine. We will continue to announce launches of new and enhanced services in other communities as they are confirmed.