N.C. Communities Get Enhanced Services

Today, we completed a fiber-optic network upgrade that allows us to begin launching high-speed Internet service, a new, all-digital TV lineup, including a host of new high-definition (HD) TV channels, and other service enhancements for Scotland Neck, Enfield and parts of Halifax County, N.C.

With construction completed, we launched high-speed Internet services with download speeds up to 1.5 and 10 Megabits per second (Mbps) in areas where those services had not been available. We also introduced a new, all-digital TV lineup, which offers superior picture and sound quality, as well as numerous HD TV channels. The new TV lineup features more than double the number of channels previously available and includes more than 90 new HD TV channels.

The network upgrade also allows us to offer Video on Demand (VOD) service and TiVo® Premiere digital video recorders (DVRs).

VOD features thousands of viewing choices, many of them in high-definition (HD) format, including movies, sports, news, music and popular cable-network shows. More than a third of the Suddenlink VOD library is free. The rest is available for either a per-view charge or monthly subscription. Viewers can order titles via remote control at any time.

TiVo Premiere combines Suddenlink’s service with TiVo’s best-in-class user interface to offer access to thousands of hours of entertainment choices, including content from Suddenlink’s video-on-demand library and the Web, all accessible through TiVo’s advanced search and discovery features.

Customers who have multiple TiVo® Premiere DVRs from Suddenlink will also be able to start watching a recorded program in one room and continue it in another. For example, Suddenlink customers with three TiVo Premiere DVRs can record up to six shows at the same time, watch recordings on any TV, start watching in one room and resume in another, and have up to 600 hours of recording space.

Multi-room DVR service has been introduced to customers in Arkansas, California, Louisiana, Missouri, North Carolina, Oklahoma, Texas and West Virginia. This list, while not comprehensive, covers the majority of the communities in which this service was deployed prior to today’s launches in North Carolina. Additional communities will be announced as they’re confirmed.

These enhancements are part of Project Imagine. We will continue to announce launches of new and enhanced services in other communities as they are confirmed.

Victoria, Texas, Gets Any-Room DVR Service

Beginning today, Victoria, Texas, customers with TiVo® Premiere DVRs from Suddenlink will be able to begin watching a program in one room and continue it in another, as well as watch recordings on any TV connected to a TiVo Premiere device.

New options are the result of software enhancements. For example, Suddenlink customers with three TiVo Premiere DVRs can record up to six shows at the same time, watch recordings on any TV, start watching in one room and resume in another, and have up to 600 hours of recording space.

The TiVo Premiere, first offered by Suddenlink in 2010, combines the cable operator’s service with TiVo’s best-in-class user interface, providing access to thousands of hours of entertainment choices, including content from Suddenlink’s video-on-demand (VOD) library and the Web, all accessible through TiVo’s advanced search and discovery features. This integration of functions is only available through Suddenlink.

Any-room DVR service has been introduced to customers in Arkansas, California, Louisiana, Missouri, North Carolina, Oklahoma, Texas and West Virginia. This list, while not comprehensive, covers the majority of the communities in which this service was deployed prior to today’s launch in Victoria.  Additional communities will be announced as they’re confirmed.

Any-Room DVR Availability

We inadvertently missed a few updates on the launch of our any-room DVR service, which allows customers who have (for instance) three TiVo® Premiere DVRs from Suddenlink to record up to six shows at the same time, watch recordings on any TV, start watching in one room and resume in another, and have up to 600 hours of recording space.While the following list is not comprehensive, it covers the vast majority of the areas in which this service is now available. We will announce others as they are confirmed.

    Arkansas: Cabot, Hot Springs Village, Jonesboro, Mountain Home, Russellville

    California: Auburn, Humboldt County, Truckee

    Louisiana: Alexandria, Bastrop, Bossier City, DeRidder, Lake Charles, Minden, Natchitoches, Ruston

    Missouri: Branson, St. Joseph, Nixa

    North Carolina: Greenville, Kinston, New Bern, Rocky Mount, Tarboro

    Oklahoma: Enid, Stillwater

    Texas: Abilene, Amarillo, Athens, Brenham, Bryan-College Station, Conroe/Lake Conroe, Georgetown, Kingwood, Jacksonville, Lubbock, Lufkin, Midland, Paris, Plainview, San Angelo, Snyder, Tyler, Victoria

St. Joseph, Mo., Gets Any-Room DVR

Beginning today, St.  Joseph, Mo., customers with TiVo® Premiere DVRs from Suddenlink will be able to begin watching a program in one room and continue it in another, as well as watch recordings on any TV connected to a TiVo Premiere device

New options are the result of software enhancements. For example, Suddenlink customers with three TiVo Premiere DVRs can record up to six shows at the same time, watch recordings on any TV, start watching in one room and resume in another, and have up to 600 hours of recording space.

The TiVo Premiere, first offered by Suddenlink in 2010, combines the cable operator’s service with TiVo’s best-in-class user interface, providing access to thousands of hours of entertainment choices, including content from Suddenlink’s video-on-demand (VOD) library and the Web, all accessible through TiVo’s advanced search and discovery features. This integration of functions is only available through Suddenlink.

Since November of last year, any-room DVR service has been introduced to Suddenlink customers in North Carolina, West Texas, Clovis, N.M., and Auburn and Truckee, Calif. We will continue to announce service launches as they are confirmed.

Four Texas Communities Get TiVo Premiere DVR

Suddenlink today launched the TiVo® Premiere DVR in Sulphur Springs, Clarksville, Mt. Pleasant, and Paris, Texas. TiVo Premiere combines Suddenlink’s service with TiVo’s best-in-class user interface to offer access to thousands of hours of entertainment choices, including content from Suddenlink’s video-on-demand library and the Web, all accessible through TiVo’s advanced search and discovery features.

Customers in these communities who have multiple TiVo® Premiere DVRs from Suddenlink will also be able to start watching a recorded program in one room and continue it in another. For example, Suddenlink customers with three TiVo Premiere DVRs can record up to six shows at the same time, watch recordings on any TV, start watching in one room and resume in another, and have up to 600 hours of recording space.

Suddenlink is the only multichannel TV service provider in these communities to offer the TiVo Premiere DVR.

Since late 2010, the device has been launched in more than 40 Suddenlink communities in Arkansas, California, Louisiana, Mississippi, Missouri, New Mexico, North Carolina, Oklahoma, Texas, and West Virginia. Suddenlink plans to expand the availability of the device to additional markets throughout 2012.

TiVo Premiere Launched in Gladewater, Texas

Today, Suddenlink launched the TiVo® Premiere DVR in Gladewater, Texas. TiVo Premiere combines Suddenlink’s service with TiVo’s best-in-class user interface to offer access to thousands of hours of entertainment choices, including content from Suddenlink’s video-on-demand library and the Web, all accessible through TiVo’s advanced search and discovery features.

Gladewater customers with multiple TiVo Premiere DVRs from Suddenlink will also be able to start watching a recorded program in one room and continue it in another. For example, Suddenlink customers with three TiVo Premiere DVRs can record up to six shows at the same time, watch recordings on any TV, start watching in one room and resume in another, and have up to 600 hours of recording space.

Suddenlink is the only multichannel TV service provider in the community to offer TiVo Premiere DVR.

Since late 2010, the device has been launched in more than 40 Suddenlink communities in Arkansas, California, Louisiana, Mississippi, Missouri, New Mexico, North Carolina, Oklahoma, Texas, and West Virginia. Suddenlink plans to expand the availability of the device to additional markets throughout 2012.

Any-Room DVR Offered in West Texas, Clovis, N.M.

Beginning today, West Texas and Clovis, N.M., customers with TiVo® Premiere DVRs from Suddenlink will be able to begin watching a program in one room and continue it in another, as well as watch recordings on any TV connected to a TiVo Premiere device. TiVo Premiere DVRs are now offered in Clovis and the following West Texas cities: Lubbock, Plainview, Post, Floydada, Abilene, Snyder, Sweetwater, Amarillo, Canyon, Tulia, Midland, Big Spring, Andrews and San Angelo.New options are the result of software enhancements. For example, Suddenlink customers with three TiVo Premiere DVRs can record up to six shows at the same time, watch recordings on any TV, start watching in one room and resume in another, and have up to 600 hours of recording space.

The TiVo Premiere, first offered by the company last year, combines Suddenlink’s service with TiVo’s best-in-class user interface, to provide access to thousands of hours of entertainment choices, including content from Suddenlink’s video-on-demand (VOD) library and the Web, all accessible through TiVo’s advanced search and discovery features. Suddenlink is the only multichannel TV service provider in the communities to offer TiVo Premiere.

Earlier this month, any-room DVR service was introduced to Suddenlink customers in North Carolina. We will continue to announce launches of this service as they are confirmed.

Any-Room DVR Introduced in North Carolina

North Carolina customers with TiVo® Premiere DVRs from Suddenlink will be able to begin watching a program in one room and continue it in another, as well as watch recordings on any TV connected to a TiVo Premiere device.

New options are the result of software enhancements. For example, Suddenlink customers with three TiVo Premiere DVRs can record up to six shows at the same time, watch recordings on any TV, start watching in one room and resume in another, and have up to 600 hours of recording space.

The TiVo Premiere, first offered by the company last year, combines Suddenlink’s service with TiVo’s best-in-class user interface, to provide access to thousands of hours of entertainment choices, including content from Suddenlink’s video-on-demand (VOD) library and the Web, all accessible through TiVo’s advanced search and discovery features. Suddenlink is the only multichannel TV service provider in the noted communities to offer TiVo Premiere.

Nielsen: Traditional TV Viewing Still Popular

Traditional TV viewing continues to rise in popularity and frequency, according to Nielsen’s Cross-Platform Report for the second quarter of 2011. Monthly time spent watching traditional TV rose 1.9 percent, to 146 hours and 20 minutes, a year-over-year increase of two hours and 43 minutes.

The study also found that Americans watched more than four times as much time-shifted TV – on digital video recorders (DVRs) and video-on-demand service – as online video. Households with a DVR increased to 39 percent, up 13 percent in the last year. In the last two years, time-shifted TV viewing per month rose 31 percent.

More Texas Towns Get TiVo Premiere DVRs

Today, Suddenlink launched the TiVo® Premiere DVR in additional Texas communities: Bryan-College Station, Georgetown and Huntsville.

TiVo Premiere combines Suddenlink’s service with TiVo’s best-in-class user interface to offer access to thousands of hours of entertainment choices, including content from Suddenlink’s video-on-demand library and the Web (e.g., YouTube videos), all accessible through TiVo’s advanced search and discovery features.

Suddenlink is the only multichannel TV service provider in the noted areas to offer TiVo Premiere DVR. Since late last year, the device has been launched in the following markets: Amarillo, Andrews, Big Spring, Canyon, Floydada, Lubbock, Midland, Plainview and Tulia, Texas, and Clovis, N.M.

Suddenlink plans to expand the availability of the device to additional markets this year.