MAX 107.0 Rolled Out in Abilene and San Angelo

Starting today, residential customers in Abilene and San Angelo, Texas, can get our High-Speed Internet MAX 107.0 service. MAX 107.0 features a download speed up to 107 megabits per second (Mbps) and an upload speed up to 5 Mbps, the fastest residential service in these communities.

MAX 107 service was first launched in the Georgetown, Pflugerville and Leander, Texas, area. Subsequently, MAX 107.0 was introduced in Tyler, Whitehouse, Amarillo, Tulia, Lubbock, Post, Shallowater, and Wolfforth, Texas, and in Gallia, Meigs (Ohio), Mason and Jackson (West Virginia) counties. Later, the service was rolled out in Midland, Texas, Bossier City (including Barksdale Air Force Base), Haughton, Lake Charles and Sulphur, La., Nixa and Ozark, Mo., Conroe and Lake Conroe, Texas, Bryan-College Station, Texas, in several West Virginia counties, including the majority of Boone, Cabell, Putnam and Kanawha counties, plus Jackson, Pleasants, Wetzel, Wirt, Washington and Wood counties, and in Rocky Mount, N.C. Recently, MAX 107.0 was introduced in Batesville and Pocahontas, Ark., and Grambling, Natchitoches and Ruston, La.

USA Network, Suddenlink Honor Abilene Leader

Abilene, Texas community advocate and civic leader Petty Hunter was recognized at a hometown award ceremony last Friday as one of 10 national recipients of USA Network’s Characters Unite Awards in 2013. In partnership with Suddenlink, USA Network presented the award and a check for $5,000 to support Hunter’s community projects.

Hunter was recognized for displaying outstanding leadership in spearheading positive social change in the areas of education, civic duty, economic and community development and elder care.

Shown at the award ceremony are (left to right) Suddenlink Senior Director of Operations Jason Gebhart, Abilene Mayor Norm Archibald, Petty Hunter and NBCUniversal Director of Marketing Fred Haug. (Photo courtesy of Cooper Neill/USA Today)

Abilene Man Receives Characters Unite Award

USA Network and Suddenlink will honor Petty Hunter, Abilene, Texas, as a recipient of USA Network’s Characters Unite Award. The award recognizes those who have made extraordinary efforts in combating prejudice and discrimination while increasing tolerance and acceptance in their communities. Petty was among 10 winners selected from hundreds of nominees.

Petty serves as president of the local NAACP chapter, executive director of Neighborhoods in Progress, treasurer of Interested Citizens of Abilene North, board member of the Big Country Sports Hall of Fame, and in several other volunteer committee positions. He will receive a $5,000 grant for his work from Suddenlink and USA Network, which he said he will give to I-CAN’s Curtis House renovation project.

TiVo Stream Service Introduced

Starting last week, we expanded the availability of the ground-breaking TiVo® Stream service, which allows customers to stream TV shows around the house wirelessly on iPod Touch, iPads and iPhones, and also transfer DVR-recorded programs to the same mobile devices for later viewing on the go.

Ability to transfer some programs to these devices may be prohibited by the program owners. Android devices and access to video-on-demand content will be added later.

In October, we became the first cable provider in the country to offer TiVo Stream, which is now available in the following communities: Abilene, Amarillo, Andrews, Big Spring, Canyon, Floydada, Lubbock, Midland, Plainview, Post, San Angelo, Snyder and Sweetwater, Texas; Clovis, N.M.; and Greenville, Kinston, New Bern, Rocky Mount, Tarboro, Williamston and Washington, N.C.

We expect to further expand the availability of TiVo Stream to additional markets in the near future.

Texas Tech Coach Guides Seven Olympians

Now in his 28th season of coaching track and field, Texas Tech University (TTU) Coach Wes Kittley has trained nearly two dozen Olympic athletes, 12 while he was at Abilene Christian University (in Suddenlink-served Abilene, Texas) and 11 at TTU, located in Suddenlink-served Lubbock, Texas. Though he won’t be able to attend the London Games, he will be communicating with and long-distance coaching seven athletes who competed for TTU’s Red Raiders — discus thrower Jason Young (competing for Team USA), hurdler Shane Brathwaite (Barbados), long- and middle-distance runner Sally Kipyego (Kenya), sprinter Shereefa Lloyd (Jamaica), hurdler Jamele Mason (Puerto Rico), and sprinters Michael Mathieu and Andrae Williams (Bahamas).

The TTU contingent is scheduled to compete Aug. 3 through Aug. 11.

On paper, Kipyego, Mathieu and Williams have the best chances to medal. Discus thrower Young could too “if he has his best day,” said Kittley.

His advice to his athletes is simple: “Don’t get caught up in the aura and excitement of the Olympics,” he said. “Enjoy it, but stay focused on what you’ve got to do to get the job done.”

When his athletes aren’t training and competing, Kittley strongly encourages them to embrace the experience by enjoying the competition that only the Olympic Games can provide. “I love the whole atmosphere,” he said. “It’s really special when you can see all the world’s best athletes compete in their sports.”

Kittley is certain one of the highlights will be the Opening Ceremony. He experienced it firsthand at the 2004 Games in Athens. “It was phenomenal,” he said. “The fireworks and pageantry make for an atmosphere second to none. There’s tremendous camaraderie among everyone who has gathered for peaceful competition, and it’s always a thrill to see which athlete brings in the torch to light the Olympic flame.”

The only time he’d recommend an athlete skip the Opening Ceremony is if they are competing the next day. The ceremony requires participants to be on their feet for up to five hours.

On the home front, Texas Tech’s track and field program continued its tradition of combining outstanding performance on the track with achievement in the classroom. This season 22 Red Raiders won All-America honors and seven earned All-Academic honors.

MAX 50.0 Service Introduced in Abilene

Today, residential customers in Abilene, Texas, can get Suddenlink’s High Speed Internet MAX 50.0 service. With download speeds of up to 50 Megabits per second, it is the fastest residential Internet service offered in the area.

Since spring of 2010, MAX 50.0 service has been made available to residential customers in the following Suddenlink-served communities:

    Arizona: Bullhead City, Kingman, Lake Havasu City, Parker, Payson

    Arkansas: Jonesboro, Pocahontas

    California: Auburn, Humboldt County, Truckee

    Louisiana: Alexandria, Bossier City (including Barksdale Air Force Base), Haughton, Lake Charles, Natchitoches, Pineville, Sulphur

    Missouri: Branson, Nixa, St. Joseph

    North Carolina: New Bern, Tarboro

    Texas: Athens, Balch Springs, Lufkin, Fate, Forney, Gladewater, Grand Saline, Heath, Hideaway Lake, Lindale, McClendon-Chisholm, Mineola, Nacogdoches, Quitman, Rockwall, Royse City, San Angelo, Seagoville, Talty, Terrell

These enhancements are part of Project Imagine. We will continue to announce launches of new and enhanced services as they are confirmed.

Renovated Retail Store Opens in Abilene

Chamber of Commerce Redcoat goodwill ambassadors helped local Suddenlink employees and regional executives cut a ceremonial ribbon on Feb. 2 to celebrate the opening of the company’s newly renovated store at 902 South Clack Street in Abilene, Texas.

The store, outfitted with new furnishings and bright green-and-blue décor, provides a base of operations for 80 employees and a new experience for customers, with hands-on interactive displays demonstrating Suddenlink services. Counters no longer separate Suddenlink sales personnel from customers, allowing more personal interaction. A large new Suddenlink sign stands outside the location.

Since last September, Suddenlink has unveiled new or renovated stores in Arkadelphia, Jonesboro, El Dorado, and Russellville, Ark.; Alexandria, Natchitoches, and Ruston, La.; Branson and St. Joseph, Mo.; Conroe and Little Elm, Texas; and Point Pleasant, W. Va.

Any-Room DVR Offered in West Texas, Clovis, N.M.

Beginning today, West Texas and Clovis, N.M., customers with TiVo® Premiere DVRs from Suddenlink will be able to begin watching a program in one room and continue it in another, as well as watch recordings on any TV connected to a TiVo Premiere device. TiVo Premiere DVRs are now offered in Clovis and the following West Texas cities: Lubbock, Plainview, Post, Floydada, Abilene, Snyder, Sweetwater, Amarillo, Canyon, Tulia, Midland, Big Spring, Andrews and San Angelo.New options are the result of software enhancements. For example, Suddenlink customers with three TiVo Premiere DVRs can record up to six shows at the same time, watch recordings on any TV, start watching in one room and resume in another, and have up to 600 hours of recording space.

The TiVo Premiere, first offered by the company last year, combines Suddenlink’s service with TiVo’s best-in-class user interface, to provide access to thousands of hours of entertainment choices, including content from Suddenlink’s video-on-demand (VOD) library and the Web, all accessible through TiVo’s advanced search and discovery features. Suddenlink is the only multichannel TV service provider in the communities to offer TiVo Premiere.

Earlier this month, any-room DVR service was introduced to Suddenlink customers in North Carolina. We will continue to announce launches of this service as they are confirmed.