Three Texas Communities Get 1 Gig Service

Residential customers in Kingwood, Lufkin and Terrell, Texas, can now get our new up to 1 Gigabit per second Internet service. Local business owners also have access to this 1 Gig service, along with customized services that Suddenlink has offered for many years that are capable of multi-Gigabit speeds.

Since July, the service has been made available to residential customers in the following Suddenlink-served communities:

  • Arkansas: Clarksville, Dardanelle, Lamar, London, Morrilton, Pottsville, Russellville
  • Missouri: Nixa
  • North Carolina: Greenville and Rocky Mount
  • Oklahoma: Stillwater
  • Texas: Bryan-College Station, Huntsville, Lubbock, Midland

1 Gig Service Launches in Russellville

Residential customers in Russellville, Ark. can now get our new up to 1 Gigabit per second Internet service. Local business owners also have access to this 1 Gig service, along with customized services that Suddenlink has offered for many years that are capable of multi-Gigabit speeds.

Since July, the service has been made available to residential customers in the following Suddenlink-served communities:

  • Arkansas: Clarksville, Dardanelle, Lamar, London, Morrilton, Pottsville, Russellville
  • Missouri: Nixa
  • North Carolina: Greenville and Rocky Mount
  • Texas: Bryan-College Station

Stay Safe Online this School Year

Internet Safety

Another summer has come to an end, issuing in a new school year. Technology will continue to play a major role in the lives of kids at home and in the classroom, and the Texas Cable Association (TCA) reminds parents to review procedures for keeping students safe online.

From protecting personal information to selecting strong passwords, the TCA covers several best digital practices. Read the Internet safety tips now to prepare for the back to school season.

Look Out for Online Survey Scam

Cropped Art

Beware of online messages claiming they’re from Suddenlink, including pop-up ads that promise a reward in exchange for completing a survey.

Suddenlink does not send customers surveys via pop-up ads. All Suddenlink surveys are initiated by phone or email, and we will never ask you to provide information like your username, password, social security number or credit card via email or online ads.

If you see these pop-up surveys, please do not reply or click on any embedded links. Your computer may have been infected with malicious adware (malware), which sometimes can happen when installing free software for video recording, managing downloads, etc.

Learn more, including how to remove such malware, here.

First Communities Receive Up to 1 Gig Service

Yesterday, Suddenlink began offering customers in four communities its new up to 1 Gigabit per second Internet service. Bryan-College Station, Texas; Nixa, Mo.;  and Greenville and Rocky Mount, N.C., are the first Suddenlink-served areas to receive this new service.

The up to 1 Gigabit service is a part of “Operation GigaSpeed,” a company-wide plan announced last August. As part of Operation GigaSpeed, Suddenlink introduced a first phase of Internet speed increases in various communities late last year and earlier this year.

In addition to making the up to 1 Gigabit service available, Suddenlink is boosting other speeds.  Residential Internet customers in the listed communities with current download speeds up to 75 and 100 Megabits per second (Mbps) will be moved to services with download speeds up to 100 and 200 Mbps, respectively, at no added charge.

 

June is Internet Safety Month

safe

June marks the beginning of summer vacation, and more free time for kids to surf the internet. Learn how to protect yourself, your family and your devices with tips to connect safely from the National Cyber Security Alliance (NCSA).

For more resources, visit the Suddenlink.com Internet Safety page.

DIY Websites Offer Tips for Beginners

diy

Are you hooked on the “Do-It-Yourself (DIY)” projects featured on HGTV and DIY programs? Tutorials for beginners can be found on several websites, and the U.S. News & World Report compiled a list of the top ten.

Whether you are looking to express your creativity or searching for a way to save a little extra money, this comprehensive collection of resources is a great place to start.

Paris Names Suddenlink Best Internet Provider

paris

For the 14th consecutive year, Suddenlink has been named “Best Internet Provider” in The Paris News annual Readers’ Choice Awards.

Suddenlink offers residential customers in Paris High Speed Internet MAX 50.0 service. With download speeds up to 50 Megabits per second (Mbps), it is the fastest residential Internet service offered in the community.

Kingman Names Suddenlink Best TV & Internet

kingman readers choice

For the second consecutive year, Suddenlink has been named “Best Internet Provider” in the Kingman Daily Miner annual Readers’ Choice Awards. Suddenlink also received “Best Television Provider” from the Arizona newspaper.

Suddenlink offers residential customers in Kingman High Speed Internet MAX 50.0 service. With download speeds up to 50 Megabits per second (Mbps), it is the fastest residential Internet service offered in the community.

MAX 107.0 Internet Launches in Enid, Okla.

Beginning today, Oklahoma residential customers in Enid can get our High-Speed Internet MAX 107.0 service. MAX 107.0 features a download speed up to 107 megabits per second (Mbps) and an upload speed up to 5 Mbps, the fastest residential service in these communities.

Since spring of 2010, MAX 107.0 has been made available to residential customers in the following Suddenlink-served communities:

  • Arizona: Camp Verde, Sedona and Village of Oak Creek
  • Arkansas: Arkadelphia, Atkins, Batesville, Dover, El Dorado, Heber Springs, Hot Springs Village, Jonesboro, Malvern, Mountain Home, Newport, Pocahontas and Russellville
  • Louisiana: Alexandria, Bossier City (including Barksdale Air Force Base), DeRidder, Grambling, Haughton, Lake Charles, Minden, Natchitoches, Ruston and Sulphur
  • Mississippi: Greenville and Greenwood
  • Missouri: Aurora, Branson, Monett, Nixa, Ozark and St. Joseph
  • North Carolina: Bethel, Chocowinity, parts of Edgecombe County, Enfield, Greenville, Kinston, LaGrange, New Bern, Parmele, Rocky Mount, Scotland Neck, Tarboro, Walnut Creek, Washington, Washington Park, Williamston, and other parts of Beaufort, Lenoir,Martin, and Wayne Counties
  • Oklahoma: Seminole, Stillwater, Wewoka
  • Texas: Abilene, Amarillo, Bryan-College Station, Conroe, Georgetown, Gladewater, Henderson, Jarrell, Kingwood, Pflugerville, Lake Conroe, Leander, Lufkin, Lubbock, Midland, Post, San Angelo, Shallowater, Tulia, Tyler, Whitehouse, Wolfforth
  • West Virginia: the majority of Boone, Cabell, Gallia, Jackson, Kanawha, Mason, Meigs (Ohio), Pleasants, Putnam, Washington, Wetzel, Wirt, and Wood counties