Research: Parents are Positive about Technology


Recent research from the Family Online Safety Institute explores opinions about the evolving role technology plays in the lives of children today. According to the study, “the large majority of parents believe technology has a positive effect on their child’s future, career and life skills, and creativity.”

The “Parents, Privacy & Technology Use” report also provides insight into feelings about online privacy, social media use, and general positives and negatives kids face today. While the majority of adults believe access to research and knowledge is a benefit, privacy and health concerns remain.

Celebrate Safer Internet Day Tomorrow

SID15Tuesday, Feb. 10, marks Safer Internet Day, organized each year to promote proper use of technology, especially among children. Hundreds of organizations celebrate the day, including the National Cable & Telecommunications Association.

To take part in Safer Internet Day, visit the official website for a list of events. Suddenlink customers can also find related internet safety information on the following Web pages:

Parental Controls for i-Guide Users

Parental Controls for Online Viewing

WatchESPN Now Available


We have launched WatchESPN, the app and website that allow viewers to watch live ESPN, anytime. Suddenlink customers now have access to ESPN, ESPN2, ESPN3, ESPNU, ESPN News, ESPN Deportes, the Longhorn Network and the SEC Network.

Access to each network is based on customer video subscription. Content will be available on computers, tablets, smartphones and TV connected devices:

  • Online at
  • Mobile on a smartphone or tablet with the WatchESPN app. The app is available to download free of charge at the Apple iTunes App Store and the Google Play Store.
  • Using ROKU and AppleTV, Amazon Fire TV and Chromecast.

WatchESPN offers easy access with a single login for authentication. We will continue to add more networks to the Suddenlink2GO app on additional mobile devices.

Windows XP: Keep It or Upgrade?

Personal computer users who are content with their Windows XP software will soon need to make a choice: stay loyal to a system that as of April 8 will no longer be supported by Microsoft, or upgrade.

USA Today tech writer Ed Baig points out some compelling reasons for upgrading your Windows XP before the support deadline. Baig’s column also offers a checklist of questions to ask when deciding whether to simply upgrade your software or go for a hardware makeover, too.

New Gadgets that May, May Not be Essentials

You may be parenting adequately without a teddy bear that monitors vital signs, and your preschooler is probably faring just fine without her own kid-friendly tablet computer, but a tag that works with your mobile device to track lost keys, wallets or glasses? Well, that might be a practical investment.  Yahoo Tech takes a look at these and a pretty cool robot kit in “4 More Awesome Gadgets for Families from the World’s Biggest Tech Show.”

Tips for Keeping Your Online Info Private

Tech Columnist Kim Komando offers some fresh and time-honored advice for keeping hackers, scammers, marketers, spies and identity thieves from tracking your online activity. Learn how to browse in private mode, clean up unwanted cookies, set up a virtual private network (VPN), and more.

Laptop Care Tips for Travelers asks, “When did we stop treating laptops like important technological tools, and start regarding them as replaceable toys we throw in the seatback pocket or use as placemats for meal service?”

With proper care, even the cheapest portable computer can survive years of heavy use, according to the site’s recent post, “The Road Warrior’s Guide to Laptop Maintenance.”

Tech Tips for Avoiding Added Holiday Stress

In “Four Holiday Tech Mistakes to Avoid,” radio host and USA Today contributor Kim Komando offers a few timely reminders to minimize tech-related stress. The number one no-no?  Using unsecured Wi-Fi.

Are These Sale Items Worth Your Time, Money?

If you plan to spend hard-earned money on seemingly too-good-to-be-true post-Thanksgiving bargains, suggests you steer clear of these five Black Friday doorbuster deals. But before you decide, you may want to check out the article’s comments section for a variety of opinions on these promotions.

Tips Help Windows 8.1 Feel Like 7

USA Today tech writer Rob Pegoraro gives a green light to Windows 8 users who’ve been waiting to install the free Windows 8.1 update. He also offers tips for tweaking the operating system’s navigation options for those who prefer the “old-school” feel of Windows 7.