Kudos for Suddenlink Customer Care

Fast Company contributor Drew Neisser spoke with Suddenlink Senior Vice President of Customer Experience Gibbs Jones about the company’s approach to customer care.

In his article, Seven Timeless Ways to Improve Customer Satisfaction, Neisser writes, “Though Suddenlink is only the 7th largest cable operator in the U.S., from what I can tell, they are leading the way in their industry.”