In the past, from one city to the next, the TV Guide data stream was consistently transmitted to viewers by a local PBS station. That may no longer be the case. In some areas today, the TV Guide data stream may not be available at all, from any local station. In other cases, it might be delivered as part of the signal transmitted by a CBS, FOX, or other TV station.
If you’re having trouble activating a channel guide function that’s built in to your TV set, let us know. We’ll follow up to determine if a station in your area is transmitting the TV Guide data stream and to confirm whether or not we’re receiving that data stream from the station. If we’re not receiving it, we’ll consult with the station’s engineeers to make sure we do, so we can pass it along to you.
Alternatively, you might want to consider Suddenlink’s Digital TV service,* which can be enabled either through a digital set-top box or CableCARD leased from us. Our Digital TV service provides a channel guide plus access to other popular features like pay-per-view and (in an expanding list of cities) video-on-demand programming.
* Check the local availability of Suddenlink Digital TV and related services by entering your zip code at our main Web site.