Beware Email Scams

We’ve warned about this kind of thing before, but it’s a warning worth repeating in light of a post today at Michael Willner’s blog.

What Willner ultimately advises his company’s customers to do applies to Suddenlink’s customers, as well. In short:

    Suddenlink does not send unsolicited email requesting personal or account information. Whenever you receive such email, ignore and delete it.

    If you have a question about whether an email is legitimate, give us a call.

    It’s also a good rule of thumb to not click on links nor open attachments in unsolicited email.


  1. Sci Fi Geek says

    —–Original Message—–
    FYI I get these periodically.

    From: Suddenlink Maintenance Unit []
    Sent: Wednesday, May 20, 2009 7:06 PM
    Subject: Protect Your Account

    Notification from Suddenlink Unit, We are currently carrying
    out an upgrade on our site for it had come to our Notice that some of
    our subscribers are introducing a virus into our site and it is
    affecting our network.

    We are trying to find out the specific subscriber. For this reason all
    subscribers are to provide their Details such as First Name, Last Name,
    Account User Name AND Password for us to verify and have them cleared
    against this virus.

    Kindly note that failure to response to this will lead to subscriber
    Account termination within the next 48 hours.

    Information to send;
    First Name:
    Last Name:
    User Name:

    Dr.Lewis Dotti
    Suddenlink Care Center
    No virus found in this incoming message.
    Checked by AVG –
    Version: 8.5.339 / Virus Database: 270.12.22/2105 – Release Date: 05/18/09 17:55:00