DTV Bill Message

As required by the FCC, Suddenlink will start printing a message about the digital TV transition on customer bills effective April 1. The text of that message is published below. For answers to commonly asked questions on this topic, check here.




February 17, 2009 is the date established by the federal government for the digital TV transition – HOWEVER, NO ACTION is required on your part if your TV sets are already connected to Suddenlink cable TV service. If you have questions, please visit or contact us at the customer-service number listed on your bill. The federal government has also required us to inform you of the following additional information, which is provided in language outlined by the federal government; accordingly, any questions about this information should be directed to the federal government via the contact information provided here: “After February 17, 2009, a television receiver with only an analog broadcast tuner will require a converter box to receive over-the-air broadcasts with an antenna (or may have to be replaced) because of the Nation’s transition to digital broadcasting. Analog-only TVs should continue to work as before to receive low power, Class A or translator television stations and with cable and satellite TV services, gaming consoles, VCRs, DVD players, and similar products. Information about the DTV transition is available from … and from or 1-888-DTV-2009 for information about subsidized coupons for digital-to-analog converter boxes.”